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I tried to order an airsoft gun labeled "in stock" a week later they emailed me stating the item was unavailable, and they would issue me a store credit $40 less than what they charged my bank. After contacting the company to request a refund in full, they advised me...
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#1021942
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Deepfire Samson Star Review

I have a batch of defective Deepfire rifles I bought from Airsplat. Unfortunately the sale is final because they were on sale. 5 out of 7 rifles are defective.
2.7
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Customer service
Delivery Service
Website
#762871
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Airsplat often claims to have items in stock, when they don't. On three separate occasions, I have placed orders with them that they suddenly told me would ship is a number of weeks. The most notable of these orders was the Tokyo Marui M870 Tactical, which I never...
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#759586
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Deepfire Samson Star Review

Horrible experience with in store staff, have been unable to return defective items.
1.0
Details
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Website
#756105
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I ordered some stuff for my nephew for his birthday. He told me about the site and said that is where everyone shops. On the first shipment, I got about a third of my order. After a few months and several unanswered emails, I got all but a few patches. It has now...
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1.0
#721978
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AirSplat used to be a company I could trust but now they've become like so many other websites that I've explored where they list items as in stock and ready to ship and in actuality they do not even have the items in their warehouse. The strange part was that I was...
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#717892
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Company is horrible to deal with!! Ordered a few items back in December 2014 and am still waiting for part of it as of Sept 2015..completely unacceptable! Tried contacting customer service multiple times and very incompetent! Will never deal with this joke of a company...
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1.0
Irwindale, California
#704689
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So I order the gun for $110 then I get and the bb's are already jamming in the gun. Whenever you take the mag out you loose at three bb's and the mag only holds 35 rds. And when it doesn't jam two bb's come out. Then I take the gun apart and the foam ring are all out...
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2.3
I didn't like
  • Customer service sucks
#603567
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I ordered what i knew was a hard to find magazine but it said it was in stock. they send me the package with a completely different magazine and charged me 15$ inshipping. they sent me the worng magazine and it was completely out of its packaging. when i asked for a...
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Northampton, Pennsylvania
#598150
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The Airsplat website promoted a savings code but the Airsplat store wouldn't honor the code. They said it was an error with the computer system and the corporate office was to blame, said they would have to contact them the following Monday. I sent multiple emails...
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#592955
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